Returns & Exchanges

Chasing Fireflies Returns Policy

 

Thank you for shopping with Chasing Fireflies, it is important that you are completely happy with every purchase. If you are not satisfied, for any reason, you can simply return your item within 30 days and we will gladly refund your merchandise price.

- Returned merchandise must be in a new and unused condition with all tags and labels attached.

- Altered or personalized items, and items identified as final sale cannot be returned.

- Chasing Fireflies reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.

- Please allow 10 to 14 days for processing your return.

Please follow the simple directions on our Returns Form to start the return process.

For your convenience, we have provided a UPS prepaid return label available to download on the website.

- Print out the label.

- Place the label on your package.

- Follow the return instructions located on the Returns Form.

Please note a return cost of $7.50 will be deducted from your merchandise refund.

*shipping and processing charges are non-refundable.

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